musicroo logo.jpg

Frequently asked questions


Can I Set My Own Prices?

Yes, but only on iTunes, Google Play and your personal Music Roo Artist Platform. If you don't specify your price (and for non-iTunes/Google Play/ stores) your music will sell for whatever the stores' default pricing is. For example, currently, singles are 99-cents on iTunes. Please note that we will send your specified prices to iTunes, Google Play &, but they have the option of overriding this and setting their own price. Stores such as iTunes may set a higher price for singles that are longer than 10 minutes in length.

How Do I Get Paid?

You will receive your royalty payments via PayPal.

When Do I Get Paid

Royalties from sales made directly from your Music Roo Artist platform will be delivered at the end of every calendar month via PayPal. Payments made from sales generated on other streaming services such as iTunes or Spotify will be paid at the end of the first calendar month once we receive those funds from said services. Music Roo receives the sales numbers and earnings from stores on their timelines. Stores usually deliver these reports monthly, and they reflect sales from about 3 months ago. So a track you sold yesterday won't be reflected for about 3 months. That's how long it takes before stores send us (or any distributor) the information.

Each store & streaming service delivers reports & payments on their own schedule. So, for example, you likely won't receive updated iTunes & Spotify numbers on the same day.

Where Do I Enter My PayPal Account Information?

You can enter your PayPal information in the Artist Information Form.


Can I choose only specific stores & streaming to release my music?

Yes. It's easy to choose on which services your music appears. When filling out the Informational Checklist, just select the stores and streaming services you'd like to be on.

Can I Specify a Release Date?

Yes. When signing up and filling out our information form you are able to select a specific release date. We recommend selecting a date that is at least 4 weeks out.

If I Specify a Custom Release Date, When Will My Album Appear in Stores?

If you've set a custom release date, your music will appear in stores on the date you specified. Note: If it's important that your music goes live on a specific date (in all chosen stores at the same time), choose a release date at least four weeks in the future. If you choose a release date less than four weeks in advance, there's a chance your album could still be stuck in a stores' review queue (or some other unforeseen delay) when your release date comes around.

How Long Does It Take for My Album to Be Available in Stores?

Music Roo sends your music to stores within 1-3 business day upon receiving your content. The stores vary in how long they take to make it live. If it's important that your album go live on a specific date, you can select specific release date that is at least 4 weeks out. Otherwise, by default, your release will go live according to the rough schedule below.
iTunes- 1-3 days. A very small percentage of albums go through a manual review at Apple which can take an additional 1-3 days. Albums that are selected for manual review are chosen at iTunes discretion.

Amazon: About 2-3 days

Google Play: About a day.

Spotify: 1-3 days.

Deezer: About 1-2 days.

YouTube Music: About 1-3 days. Pandora has their own in-house review process to curate content, so we are not able to provide too much info in regards to how long it might take releases to be added to Pandora stations (if they are). To be included in Pandora Premium (Pandora's rad streaming service.)

Bonus: For many stores (iTunes, Amazon, Google Play, Spotify, more) we will detect the moment your album goes live and send you an email with the link.

What Stores Will My Music Appear In?

You can specify for your music to appear in any or all of the following stores: Spotify iTunes Apple Music Amazon Google Play Deezer iMusica TIDAL Pandora (pending their approval.)

What Countries Will My Music Be Available In?

All uploads appear in stores worldwide. That means your music will appear in every country that the different stores support. iTunes currently sells music in over 100 different countries. Your music will be available in all of those countries. As more countries become available, your music will be available in those countries too.

Please be advised that if your songs contain explicit content, there are some countries that won't accept them.

Can I Choose to Release My Music Only in Certain Countries?

No. All Music Roo releases are "Worldwide."

Can I Give My Music Away For Free?

There is no way to sell a song for free in the online stores such as iTunes. If you see a song for free download in iTunes, this is because iTunes editorial team made that decision. However, if you want to make your music available for free you can do so on your Music RooArtists Platform.

Can I Use Music Roo to Distribute Music Videos?

Yes. Depending on your plan, Music Roo can distribute your music videos to Youtube, Vimeo and DailyMotion.

Can I Sell My Music Elsewhere, Besides the Stores Music Roo Distributes to?

Yes. You own the rights to your own music, and can choose to sell it yourself wherever you like.

Can I Have Songs With Different Languages On the Same Album?

No. You must use uniform language throughout album/track titles to match the language selected when uploading. For multiple languages, upload separate releases.

Can I Use Music Roo to Sell Instrumental Music?

Yes. As long as it's your music and you're legally allowed to profit from it.

For "language," choose whatever language you would prefer.

My Album in iTunes Says "The Item You've Requested Is Not Currently Available in the U.S. Store."

This means that your album has been successfully delivered to iTunes, and they're in the process of making it live in all iTunes stores worldwide. Albums sometimes go live in your country after a few hours, and sometimes a few days. Only thing to do now is wait.

Do Holiday's Effect Release times?

Holiday Delivery Time Table To make sure your releases get in stores on time during the holiday season, please use the following upload guidelines. Of course, it's always recommended to get your stuff uploaded to Music Roo at least 3-4 weeks prior to release date, to avoid any potential (yet unlikely) issues. If you plan on releasing music between November 22, 2020, and January 3, 2021, stores ask that you remember to check the following delivery deadlines. Holiday Season Delivery Schedule Release Date - Delivery Deadline 11/22/20. - 11/15/20 11/29/20. - 11/15/20 12/06/20. - 11/22/20 12/13/20. - 12/06/20 12/20/20. - 12/06/20 12/27/20. - 12/13/20 01/03/21 - 12/13/20 Music delivered after these deadlines may not be available on the desired release date.

Do I Need to Copyright My Music Before Uploading?

Not necessarily. We cannot offer legal advice but under the present copyright law, which became effective January 1 1978, a work is automatically protected by copyright when it is created. A work is created when it is “fixed” or embodied in a copy or phonorecord for the first time. Neither registration in the Copyright Office nor publication is required for copyright protection under the law.

There are, however, certain advantages to registration, including the establishment of a public record of the copyright claim. Copyright registration must generally be made before an infringement suit can be brought. Timely registration may also provide a broader range of remedies in an infringement suit.

My albums are being listed alongside the other artists’ albums. So it looks like we are the same artist. Can you separate them?

If you’re having this problem with music outlets (iTunes, Deezer, etc.), contact us and let us know the UPC of your albums(s) that’s getting listed with the other artist. We’ll try to seperate them but it might take a few days. It’s up to the stores whether they’ll do it and how long it takes.

What is a Mechanical License?

A mechanical license is an agreement between a music user and the owner of a copyrighted song that grants permission to release the song in an audio-only format. Mechanical licenses are most commonly used for cover songs, new recordings of an artist or their band performing the copyrighted song. Under U.S. copyright law, cover (aka "compulsory") licenses only provide coverage if the main elements of the song, original lyrics & melody, remain fundamentally unaltered within the new sound recording.

Do I Have to Purchase a Cover License Through Music Roo If I Already Have a License From Another Agency?

Yes. The reason is that we have no way of confirming that the original songwriter is getting paid their legally-required share--unless we're the ones paying them.
Not opting covers into Stanzaa cover song licensing program can lead to stores taking down your content--or worse--songwriters taking legal action.

Artist Platform

What is the Artists Platform?

Music Roo creates a tailored, unique artist platform, which become the hive of activity for purchasing, streaming and promoting the artist’s music, ultimately helping drive the artist’s global reach and success. The Artists platform is equipped with unlimited bandwidth to provide the best user experience.

What is the Benefit of Unlimited Bandwidth

Unlimited bandwidth means that in terms of data-transfer, you can download or upload as much data as you want in a given period of time. As a result, Your Artist Platform can handle a large volume of user traffic without slowing down or crashing. This allows your fans to download or stream your music without negatively impacting their user experience.

What is the Benefit of Selling My Music on My Own Platform?

When you sell your music from your Artist Platform you are able to retain a higher percentage of your royalties. When you sign up with Stanzaa there are no up front fees and you retain 87.5% of every sale. This allows you to keep a higher percentage of royalties from your platform sales. This is because there’s no additional royalty percentage taken off the top from your platform sales. For example, when you make a sale on iTunes they take a percentage for themselves, typically around 30%. Your 87.5% then comes out of that 70% that iTunes pays out, often without much transparency and a 3 month lead-time. We aren’t suggesting to not distribute to services like iTunes, because they have benefits such as global brand recognition. However, selling your music on your own platform gives you the ability to have a higher profit margin from your music, which is paid out every month with full transparency.

Do I Need the Artist Platform if I Already Have My Own Website?

No, if your already have a website that you are happy with you are not required to have an Artist Platform if you don’t feel you need one. If you have a website and would still like the option to sell you own music, a platform page specific to the sale and streaming of your music can be created. You can then have a tab added to your website that links to the music platform page. However we are not responsible for the design or maintenance of an artists website outside of the Music Roo Artist Platform.

How Long does it Take to Build the Platform?

Typically we estimate that building and design of a platform can take between 1-5 business days.

How Does the Video Page work?

The video page allows you to share your music videos or other video content with your audience. This gives you more opportunities to engage your fans with your artistic content, as well as provide more content to support a Single or Album release.

Does My Video Content Need to be on Youtube in Order to link it to the Platform?

No. While you can link videos from Youtube channel, you can also embed video content directly to you platform.

Can I Link My Instagram to My Gallery Page?

Yes. In addition to being able to upload image content to your gallery in a traditional style, you can also link your Instagram feed in a gallery format. This gives you the ability to add more quality content that updates automatically to your platform, as well providing additional points of social engagement with your audience.

Can I Choose Which Page Categories I Would Like on My Platform?

The only page that is required for the Artists Platform is the Music page. The rest is completely customizable based of your needs.


What is Music Roo?

Music Roo is a digital music service designed for independent musicians that allows them to distribute their music to online stores & streaming services. Music Roo collects royalties and payments and allows the artist to retain 100% of their rights and ownership of their content. We also provide the ability to sell your music from your own personal Artist Platform, allowing you to retain a higher percentage of your royalties.

Who Owns My Music?

The Artist Does. Music Roo does not take any ownership or intellectual property rights from artists. You retain 100% ownership.

What Stores Will My Music Appear In?

You can specify for your music to appear in any or all of the following stores: Spotify iTunes Apple Music Amazon Google Play Deezer iMusica TIDAL Pandora (pending their approval.)

I'm switching from a different distribution company to Music Roo . What’s the process?

If you are planning on moving albums that are already in stores to Music Roo from a different distributor, you'll first need to remove those albums via the distribution company you used prior to coming to Music Roo. Once your music is removed, it’s as simple as re-uploading through us and we’ll send it to stores. Please note, with any distributor change, the play counts you have in stores may not carry over from your previous releases.

Can I Upload a Cover Song?

Yes, with some exceptions.

Some examples of songs that may be licensed:
A song that was released at one point on iTunes and/or Amazon MP3. A song that appeared on a limited pressing of vinyl, which you can purchase at a record store in the United States A song that was made available as a promotional music download on the artist’s website Some examples of songs that may NOT be licensed: A song that was used in a film score, but itself was never released separately from the soundtrack A song that appeared in a video game, but itself was never released separately from the game soundtrack A song that was released as part of a CD compilation, but only in some country that was not the United States An old traditional song that is now in the public domain To upload a cover, make sure to click "This Song Is A Cover" on Stanzaa upload form.

Stanzaa charges a fee of £12 per year, billed annually, to manage each cover song for you. We will: Obtain license(s) Pay the original songwriter(s) every month Keep up-to-date on copyright laws affecting your music Do the things described here and here A "cover song" is a song that you performed & recorded yourself, but the music was written by someone else. For example, when your band plays "Smooth Criminal" (written by Michael Jackson). This is totally okay—Stanzaa makes it easy and legal to sell cover songs.

Stanzaa will obtain the required compulsory mechanical license for you. We'll automatically deduct the legally-mandated fee of 9.1¢ per song sold in the U.S. from your earnings and pay it to the original songwriter. You'll get 100% of the rest. You don't have to do anything else.

You must purchase a Music Roo cover license each and every time you upload a cover song to Music Roo. For example, if you upload the same cover song twice, you need to select the “Cover Song” option both times, essentially buying two licenses. That’s how our system knows to deduct the songwriter’s share of earnings from your earnings (for both uploads of that song, in this example). Furthermore, Music Roo licenses apply only to content directly distributed by Music Roo, and cannot be used for any purposes outside of Music Roo.

It is your responsibility to ensure that your song would be covered under the compulsory mechanical license. Under U.S. copyright law, cover (aka "compulsory") licenses only provide coverage if the main elements of the song, original lyrics & melody, remain fundamentally unaltered within the new sound recording. This is a copyright law and affects all distributors, not just Music Roo.

Uploading Your Content

How Do I upload my Music?

You can upload your music content by filling out the artist information forms. You can do so by signing up or logging in to your Music Roo account and select the “Upload” button. The artist information form collects all of the information that we require to distribute your content and process your payments. Within this form you can attach your audio files all in one place.

How do I upload my Video Content?

You can upload your music content by filling out the artist information forms. You can do so by signing up or logging in to your Music Roo account and selecting the “Upload” button. The artist information form collects all of the information that we require to distribute your video. Within this form you can attach your video files all in one place along with your audio content.

What Is a UPC and How Can I Find It for My Release?

UPC stands for "Universal Product Code." It is a unique code used to identify a product, such as an album or single. If you don’t already have a UPC code for your music, we will generate one for you during the distribution process.

What Are the Requirements for Album Art?

Album art should be a perfectly square jpeg, 3000x3000 pixels. If you artwork is smaller, or rectangular, we’ll automatically fix it for you, but there’s a risk that our fixed version won’t look exactly as you intended.

Stores will reject artwork that contains
A website address (URL) Twitter name The terms 'Exclusive' or 'Limited Edition' Any image that's blurry, pixelated, rotated, or poor quality Unlicensed/stock photography Prices Store logos (such as iTunes or Spotify) Nudity References to physical media (example: "CD" or "Compact Disc") Also, please do not use the same artwork for multiple albums. Duplicate album art may be rejected.

What Audio File Formats Can I Upload?

Audio files should be WAV, MP3, AIFF, CDDA, MP4 (m4a), Windows Media (WMA), or FLAC. If you're sending a WAV, we accept up to 24-bit, 96 kHz, or less. 16-bit, 44.1 kHz WAV is typical but pretty much anything works.

What's the Maximum File Size for Audio Files?

The maximum size that Music Roo will accept is 250MB. If you have a track larger than that, consider converting it to FLAC format before uploading to Stanzaa. FLAC is a quality, lossless format (same audio quality as WAV) but the files are relatively small. Music Roo has no limitation to the length in minutes that a track can be. However, albums cannot contain songs where the average track length in less that 60 seconds.

What's the Maximum Number of Tracks That Can Be on an Album?


Will It Cause Problems If There's Another Artist with the Same Name as Me?

For obvious reasons, you should use an artist/band name that doesn't already exist in store. Having several artists with the same name just causes all kinds of confusion. But sometimes this can't be avoided. Here are the main questions people ask when there's another artist with the same name as them. Will I get paid? Or will that guy with the same name as me get paid for my downloads? You'll get paid for your downloads. Technically, artist names are totally independent from sales tracking.

Can I Upload DJ Mixes or Remixes with Sampled Content?

In Short: Unless you have permission from all concerned parties, it is not legal to upload songs with un-cleared samples. If your remix is of another artist's song, or contains any samples of another Artist’s original music, we require permission from the original artist who owns the rights to that music. Detail: If you want to use a sample that “clips” from a pre-existing recording, you generally need licenses from both the owner of the recording (usually a record label) and the owner of the underlying song (usually a publisher). If you want to create a sample by making a new original recording that sounds like another song, you need a license from the owner of the song/publisher. Record labels/ publishers can reject requests for a sample license, and if granted, sample license fees and other terms can vary. In general, a mechanical license for musical works does not apply to samples (because in most cases the use of a sample changes the fundamental character of the sampled song). Any song you submit to Music Roo for distribution either must not include any samples, or, if it does, you must have secured appropriate sample licenses and permissions.

Can I Upload Songs That Are in the Public Domain?

Public domain can be tricky. Although the original written music is no longer protected by copyright when a song is in the public domain, there are still copyrights that apply to recordings and other issues. Public domain songs are not inherently free of all copyright protections. Because of the complex nature of public domain songs, Music Roo does not distribute songs in the public domain at this time.

Can I upload Compilation Albums or Albums with “Various Artists”

Music Roodoes not currently accept compilation albums or albums contain various artists.

Can I Add A Featured Artist to My Track?

Yes. Just make sure it is listed like this:
Example with 1 featured artist: Under Pressure (feat. David Bowie) Example with 2 featured artists: Shortie Like Mine (feat. Chris Brown & Johnta Austin) Example with 3 featured artists: Sweetest Girl (feat. Akon, Lil Wayne & Niia) Adding a featured artist does not require any additional artist slots (that's good!).

Please note that if you have the same featured artist on all tracks of a multi-track album, stores require that they instead be listed as a Primary artist.

What Does 'Explicit' Music Mean?

Many artists use explicit lyrics or content in their music. This is a situation where music should be labelled as explicit. It's also worth noting that there are a handful of countries that will not accept albums with explicit content. You must specify if your music contains explicit lyrics when uploading your audio tracks via the Artist Information Form, otherwise the track may be rejected by the stores and streaming services.

Can I Upload a Digital Booklet with My Release?

No. At this time we don't have the option to upload a digital booklet for iTunes. However, a digital booklet can be featured on the Artist Platform.

What Should I Do If My Upload Seems Stuck?

It may be the result of an issue with your internet connection. A wired connection is recommended, as any lapse in WiFi can cause issues when uploading. When this happens you should try the following:

- clear your browser cache/cookies/browsing history
- re-logging into Music Roo and upload your release again

If the above doesn't work, you may be using an out-dated web browser. If this is the case, please try using an alternate browser. Or Contact us about this issue and we will then send you an alternate way to send us your media files.

Can I Specify That Some Songs Are Available as "Album Only?"

No, Music Roo doesn't currently support this.

Can I Select the Part of My Song That Is Used in Previews for Stores?

No, this is not possible at this time. Stores set up the track previews on their end, outside of Music Roo control.

Don't see an answer to your question? Submit your question bellow and a represantative will get back to you ASAP.

Thanks for submitting!